FAQ's - Hostemplo Sagrada Familia

How can I book a room at the best price?

You’ll always find the best price in our website. Price and availability are guaranteed and updated. If you book trought our website, you will have FREE BREAKFAST during your stay, for all guests in the room.
Breakfast will be served at Hostemplo Boutique Hotel 3*, 2 minutes walking from the hostel.
Please contact us if you want more information.

¿What are the check-in / check-out times?

Check in time is from 15.00, but if you arrive before we can store your luggage for you until your room is ready. Check out time is before 11.30am. There is no option for late check out. Please, let us know in advanced if you will arrive after 19.00.

How can I pay for our stay?

You can pay for your stay in cash, or with Visa, Master Card, Maestro or Amex credit cards. We suggest payment be done the day prior to your departure to avoid delays.

Is there a child fee?

A child under 3 years stays for free if no extra bed is needed.

Is there an extra cost I should know about?

Tourst tax of €0.72 per person per night is not included.

Why do you need my credit card?

We need a credit card number only to guarantee your booking. We will not charge your card if the booking is cancelled at least 7 days before arrival date (before 12:00 p.m.) – except for the special rate, which has a different cancellation policy.
The hotel reserves the right to verify the credit card authenticity before arrival date.

What if I need help during my stay?

Hostemplo staff will be happy to help you, and will provide you with a 24 hour emergency number, should you need help outside office hours.

Will I need an electrical adapter?

All our plugs are European. We suggest you bring adapters for your appliances.

Is smoking allowed in the Hostel?

No, smoking is not allowed in the rooms or common areas.

How do I get to the Hostel?

Go to our How to get here page for further details.

Where can I park?

There is a public car park nearby. We’ll be happy to tell you how to get there when you arrive to Hostemplo. There is no need to book. The rate is €18 per day.

WHY DO THEY CHOOSE US?

 We are here for you

Personalized treatment to cover a stay of 10!

Free Breakfast

Book with us and we’ll give you breakfast.

Reputation

The best evaluations in online reputation portals.

Free Wifi

Enjoy free connection in all spaces.